Refund Policy – GLOBAL DYNAMIC STORE (SMC-PRIVATE) LIMITED

Address: Office 1, Street 4, Hujra Road, Chourasta Mian Khan, PO Basirpur, Tehsil Depalpur, District Okara

Phone: 0312-6836010

Email: ghulamahmad931@gmail.com
 

1. Do you offer refunds on crop purchases?

Refunds are available only if the wrong item was supplied or if the product was damaged during delivery.

2. Can I request a refund after using the product?

No. Used agricultural goods are non‑refundable.

3. What if the quality is not as expected?

We will review the case and may offer replacement depending on evidence and availability.

4. How do I request a refund?

You can call or email us with your order details and reason for refund.

5. How long does it take to process a refund?

Refunds are processed within 5–7 business days after approval.

6. Do you refund delivery charges?

Delivery charges are refundable only if the mistake was from our side.

7. Can I exchange products instead of refunding?

Yes, exchanges may be available depending on crop stock.

8. Are bulk orders refundable?

Bulk orders are refundable only in special circumstances and require case review.

9. What if the order arrives damaged?

Report it within 24 hours with photos so we can process a replacement or refund.

10. What if I received the wrong product?

We will replace it immediately or refund depending on availability.

11. How do you verify refund claims?

We may ask for photos, videos, or sample returns to verify the issue.

12. Are seasonal crops refundable?

Seasonal crops may not be refundable due to natural variations in color, size, or texture.

13. What if the item was out of stock?

You may choose to wait for the next supply or receive a refund.

14. Do you offer partial refunds?

Yes, partial refunds may be offered depending on the extent of the issue.

15. Who do I contact for refund assistance?

You may call 0312‑6836010 or email ghulamahmad931@gmail.com for support.